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No. Category names are case-insensitive, meaning different letter casing is treated as the same category.
No. You cannot create duplicate categories by changing capitalization. Categories with the same name but different casing are treated as one.
Our customer support team is available via email at info@surfacesgalore.com or by phone at +1 (714) 363-1322. Our hours are Monday to Friday, 8:30 AM – 5:00 PM, and Saturday, 9:00 AM – 11:30 AM.
Our support team is available Monday to Friday, 8:30 AM – 5:00 PM, and Saturday, 9:00 AM – 11:30 AM.
Yes, mixing marbles like Nero Marquina and Thassos White creates stunning visual contrasts.
Yes, combining marbles like Carrara White and Nero Marquina in a checkerboard layout creates a bold, elegant design.
Yes, it works beautifully in both classic and contemporary spaces.
It is best suited for indoor use, but with proper sealing, it can be used in covered outdoor areas.
Yes, White Onyx is often backlit with LED lighting for a luxurious glowing effect.
Yes, marble is often used in kitchens due to its timeless beauty. However, since it is prone to staining and etching, regular sealing and maintenance are recommended.
Yes, like all marble, Bardiglio is porous and requires sealing to prevent stains.
Yes, it should be sealed regularly to prevent stains and etching.
Thassos White Marble is resistant to yellowing, but improper cleaning chemicals can cause discoloration.
No, black marble like Nero Marquina or Black Marquina can add depth and contrast, creating a dramatic and sophisticated look.
Marble is porous and can stain if spills are not cleaned immediately. Sealing marble helps prevent absorption of liquids like wine, coffee, and oil.
Popular patterns include herringbone, chevron, Versailles, and basketweave designs.
Blot the stain immediately with a soft cloth.
Use a baking soda paste for organic stains.
Apply hydrogen peroxide for light stains.
Use a poultice for deep stains and let it sit overnight.
Avoid harsh chemicals that can damage the surface.
Its rich brown color with white veining adds warmth and elegance to floors and walls.
Green Onyx is more translucent and delicate, while Green Marble is more durable and suitable for flooring.
Marble mosaics are highly durable in wet areas when properly sealed.
Yes, Bardiglio Marble’s rich gray veining adds an elegant touch to fireplace surrounds.
Yes, it is moisture-resistant and ideal for luxurious shower walls when properly sealed.
Yes, but it requires proper sealing and care to prevent etching and staining.
Yes, Honey Onyx is softer than traditional marble and requires careful handling and maintenance.
Yes, but it should be sealed properly to prevent wear.
Yes, but it should still be protected from extreme heat and direct flame exposure.
Statuary Marble has a brighter white base with more dramatic veining, making it preferred for high-end interiors.
Yes, White Dolomite is more durable and less porous than Carrara Marble, making it a great alternative for high-traffic areas.
White Pearl has subtle beige undertones but maintains a soft, neutral look.
Honed marble is better as it provides more slip resistance compared to polished marble.
Honed marble is better for floors as it provides a matte, non-slip surface, making it safer in high-traffic areas compared to polished marble.
Polished marble can be slippery when wet. To reduce slipperiness, choose a honed or textured finish, especially for bathrooms and shower floors.
They are decorative trims that frame walls, floors, or countertops for a refined look.
They add depth, elegance, and a refined touch to walls and wainscoting.
They provide intricate detail, slip resistance, and flexibility for backsplashes, showers, and floors.
It is best for backlit feature walls, bar tops, and decorative surfaces due to its translucent properties.
It comes in polished, honed, and brushed finishes to suit different design aesthetics.
It is used for flooring, countertops, wall applications, and decorative accents due to its deep gray tones and refined veining.
A checkerboard layout alternates two contrasting marble colors, usually black and white, for a timeless design.
A herringbone layout arranges marble tiles in a zigzag pattern, creating a stylish, dynamic look.
Marble is a metamorphic rock formed from limestone under heat and pressure. It features veining patterns and is widely used for flooring, walls, and decorative elements due to its luxurious appeal.
Light gray grout complements Carrara Marble’s veining without overwhelming its design.
Carrara White Marble is a timeless choice for kitchen floors due to its soft veining and durability.
Thassos White, Statuary, and Carrara White provide a bright, elegant look.
Its warm beige tones and soft veining complement both traditional and modern designs.
Its soft green hues bring a calming, spa-like atmosphere to bathrooms and kitchens.
Nero Marquina has a deep black base with dramatic white veining, creating a striking contrast.
Thassos White Marble is known for its bright white color and minimal veining, making it a premium choice for modern spaces.
Thassos White, Bianco Dolomite, and Carrara White are excellent choices for bathrooms due to their bright appearance and classic elegance.
White marbles like Carrara, Calacatta, and Thassos are popular choices for showers due to their clean, elegant appearance and durability.
A baking soda poultice can help lift stains, but avoid acidic cleaners that can etch the surface.
Carrara Marble has soft gray veining, while Calacatta Gold features bold, golden veining with a whiter background.
Polished marble has a glossy, reflective finish, while honed marble has a matte, smooth texture that offers a softer look and better slip resistance.
It is perfect for large-format flooring, staircases, and decorative walls.
Rosso Levanto is great for countertops, walls, and statement flooring due to its deep burgundy hue.
It is perfect for kitchen backsplashes, walls, and countertops due to its subtle veining.
Nero Marquina, Statuary White, and Bardiglio Imperiale create sleek, sophisticated modern interiors.
They blend seamlessly with marble walls and backsplashes for a high-end aesthetic.
Its deep black background with sharp white veining creates a luxurious, high-contrast aesthetic.
Statuary Marble has a bright white background and uniform veining, making it perfect for fine carving.
It’s more durable than standard white marble, making it an excellent option for high-traffic floors.
Yes! Many of our tiles are designed for durability. Travertine, in particular, is highly resistant to wear and provides natural grip, making it ideal for both residential and commercial use.
Yes, but professional installation is recommended for best results. If installing yourself, follow proper sealing and grouting procedures.
Yes, but travertine is naturally porous, so polishing requires filling the holes first. Honed and brushed finishes are more common for travertine surfaces.
Yes! Combining marble and travertine in designs creates a beautiful contrast, especially in flooring, backsplashes, and decorative elements.
Yes! Both marble and travertine are excellent choices for kitchen and bathroom backsplashes, offering a luxurious and timeless aesthetic.
Marble is generally more expensive due to its luxurious appeal and veining. Travertine is a cost-effective natural stone alternative that still offers elegance.
Marble provides a luxurious and polished look, while travertine offers a more rustic and textured appearance.
Travertine is better for outdoor use due to its porous texture, making it more slip-resistant and heat-reflective. Marble can be used outdoors but may become slippery and retain heat.
Changes can be made to your order if it has not yet been processed. Please contact us as soon as possible at info@surfacesgalore.com or +1 (714) 363-1322 for assistance.
Only one discount code can be applied per order. If you have any questions about our current offers, feel free to contact us.
We frequently offer special discounts and promotions on our products. You can check our website’s Special Offers page for the latest deals, or sign up for our newsletter to receive exclusive promotions directly in your inbox.
Yes! We provide special pricing for bulk orders. Contact us to discuss your project needs and get a custom quote.
We currently do not offer cash on delivery when you purchase online.
Subscribe to our newsletter or follow us on social media to receive exclusive promotions and discounts.
Simply browse our online store, add your desired items to your cart, and follow the easy checkout process. If you have any questions or need assistance, feel free to contact us at +1 (714) 363-1322.
If the product has not been shipped, we may be able to adjust your order. Once the product is shipped, we cannot make changes, but returns are accepted for most products (except custom-made or clearance items).
The lead time for custom orders depends on the complexity and size of the project. We aim to fulfill custom orders within 2-4 weeks, but please contact us for an accurate estimate.
We accept VISA, MasterCard, American Express, Discover and Paypal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.
Yes, but the existing surface must be clean, level, and properly prepared for adhesion.
Yes, but honed or brushed finishes are recommended to reduce slipping and wear.
Yes, but proper sealing and ventilation are essential to prevent moisture absorption.
Yes, professional installation ensures proper leveling, cutting, and sealing for a long-lasting result.
Yes! Travertine is porous and needs to be sealed regularly to prevent moisture absorption, stains, and wear.
Yes, use non-acidic, pH-balanced cleaners to prevent etching and damage.
We recommend using a pH-neutral cleaner specifically designed for natural stone. Avoid acidic or abrasive cleaners, as they can damage the surface. Regular sealing is also recommended to protect the stone from stains and wear.
A textured finish like tumbled or brushed travertine improves slip resistance.
Clean thoroughly with a pH-neutral cleaner.
Polish with a marble polishing compound.
Reseal to protect against future damage.
Hire a professional for deep restoration if needed.
Marble floors should be sealed every 6 to 12 months, depending on foot traffic.
Yes, sealing protects marble from stains and moisture and should be reapplied annually.
Epoxy grout is stain-resistant but can be difficult to work with; cement-based grout is easier to manage.
Use a pH-neutral stone cleaner and avoid acidic or abrasive products. Regular sealing will help protect the surface from stains.
Clean the surface thoroughly before applying sealer.
Use a high-quality penetrating sealer for best protection.
Apply with a sponge or brush and allow to dry.
Reapply yearly or as needed, depending on usage.
Light gray or white grout blends well with marble and enhances its veining.
Use a pH-neutral cleaner, avoid acidic products, and wipe up spills immediately to prevent stains.
Absolutely! Surfaces Galore specializes in custom-made natural stone pieces, including corner shelves, soap holders, switch plates, and more. Please reach out to us to discuss your specific project needs.
Yes, we offer samples so you can see the color and texture in person.
Yes! Surfaces Galore offers custom cutting and design services for marble, travertine, and other natural stones. Whether it’s a unique mosaic pattern or a specific shape, we can help bring your vision to life.
Yes, we offer custom cuts for shower shelves, thresholds, and unique designs.
Yes! Many of our natural stone products, especially travertine and pavers, are perfect for outdoor spaces like patios, driveways, and pool areas. They offer durability, slip resistance, and a beautiful natural look.
Yes! Many of our products, including travertine and marble tiles, are suitable for both indoor and outdoor use. Always check the product specifications for the best applications.
Yes! We specialize in custom-cut natural stone pieces, including mosaics, borders, and specialty shapes.
Yes! Our team can provide general guidance on installing natural stone products. For complex projects, we recommend consulting with a professional installer.
Yes! We provide small samples of our products so you can see the color and texture in person before making a larger purchase. Contact us to request a sample.
Yes! We offer general installation guides for marble and travertine products. Contact us for more details.
Yes, we offer both retail and wholesale options for our products. Contact us directly at info@surfacesgalore.com for bulk orders or wholesale inquiries.
Yes, natural stone is porous, and sealing helps protect against stains and moisture. We recommend sealing at least once a year, depending on usage.
Yes, since marble is a natural stone, variations in veining and color are normal, so ordering a sample is recommended.
Measure the square footage of your space and add 10-15% extra for cuts and waste.
Yes, travertine is generally more budget-friendly than marble, though prices vary depending on quality and finish.
Natural stone products such as marble, travertine, and onyx are durable, eco-friendly, and add timeless elegance to any space. These materials are ideal for floors, walls, and outdoor areas, and they increase the value of your property.
For flooring, 3/8” to 1/2” thickness is standard, while countertops typically use 3/4” or 1-1/4” thick slabs.
Natural stone, such as marble and travertine, is durable, timeless, and eco-friendly. Unlike man-made materials, it features unique veining, natural color variations, and a longer lifespan, adding value to any space.
Surfaces Galore offers a wide variety of natural stone products, including premium marble, travertine, onyx, and dolomite. Our collection includes tiles, mosaics, pavers, and custom-cut items. Whether you're looking for elegant marble for your bathroom or durable travertine for outdoor areas, we’ve got you covered!
At Surfaces Galore, we are a direct importer of natural stone, which allows us to offer the best prices on high-quality marble, travertine, and more. Our extensive experience and direct relationships with quarries mean you’re getting premium products at unbeatable prices, without any middleman markup.
Yes! If an item is out of stock, you can place a pre-order, and we will ship it as soon as it becomes available.
Yes! Once your order is shipped, you will receive a tracking number via email to monitor its delivery status.
For large shipments, a signature is required upon delivery. If you are unavailable, please arrange for someone to receive the order on your behalf.
No, special order items and custom-cut products are non-returnable. Please review your order carefully before purchase.
Yes! Large orders are shipped via freight to ensure safe delivery. Contact us for a customized shipping quote.
Yes! Local pickup is available at our warehouse in Anaheim, California. Please let us know in advance via email at info@surfacesgalore.com or call +1 (714) 363-1322 to schedule a pickup.
Yes! If you need faster processing, please contact us before placing your order, and we will do our best to accommodate your request.
Once your order is shipped, we will send you a confirmation email with tracking details. You can use this information to track your order and its estimated delivery time.
The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.
To request a return or exchange, please email us at info@surfacesgalore.com with your order number and details about the return. We will guide you through the process.
We pride ourselves on quick processing. In fact, 97% of our orders are shipped on the same day, typically within 6 hours of your purchase. You can trust us for a fast and efficient delivery.
The lead time for custom orders varies based on the complexity of the design. Typically, custom orders are completed within 2-4 weeks.
Shipping time varies by supplier but typically takes 1-8 business days for in-stock items.
Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.
Your security is our priority. We work with Shopify, so your payment details are never seen or stored by us. For shipping, we use trusted carriers like UPS, USPS, or FedEx, and all shipments are insured for your peace of mind. This makes ordering from us a solid, secure choice.
We offer a range of shipping options based on the size and type of product ordered. Standard shipping is available for most items, and freight shipping is used for larger orders. All orders come with tracking information for your convenience.
Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.
Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.
If you received the wrong product, please contact us immediately, and we will arrange for a replacement or refund.
With expedited handling, we prioritize your order in our warehouse operations to help speed up processing and dispatch. However, due to the nature of our products—heavy and fragile natural stone—it’s difficult to guarantee an exact shipping or delivery date. Please note, expedited handling does not mean same-day or overnight shipping, but it does mean your order will receive priority attention.
We accept returns within 30 days of purchase, provided the items are in their original condition. Please note that custom-made items and clearance products are final sale and cannot be returned. For full details, visit our Return Policy
Take photos immediately, report the damage to us. If completely damaged refuse the shipment.
If your order arrives damaged, please document the damage by taking photos of the product and packaging. Contact us immediately at info@surfacesgalore.com or +1 (714) 363-1322. We will assist you in processing a claim.
If your order is delayed, please check your tracking details. If there is an issue, contact us, and we will assist you in resolving it.
Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.
Yes, but it is most commonly used in honed or brushed finishes for a natural look.
Yes! Travertine is heat-resistant and makes an elegant choice for fireplace surrounds, adding warmth and texture to the space.
Yes, but travertine should be properly sealed to prevent freeze-thaw damage. It is best used in covered outdoor areas in cold regions.
Yes! Travertine is a great option for indoor walls, adding a natural, rustic feel to bathrooms, fireplaces, and accent walls.
No, Silver Travertine maintains its color well even in outdoor conditions.
Travertine is a soft stone and may develop hairline cracks over time, especially if not properly sealed and maintained. Regular upkeep helps prevent major issues.
Yes, it should be sealed regularly and cleaned with pH-neutral products.
Sweep or vacuum regularly to remove dust.
Mop with a stone-safe cleaner.
Reseal periodically to prevent stains and damage.
Avoid acidic cleaners that can erode the stone.
Scabos Travertine has more color variation, with golden, rust, and cream tones, making it stand out.
With proper care, travertine can last for decades. Regular sealing, cleaning, and maintenance ensure its longevity.
Yes, it is perfect for patios, driveways, and pathways due to its density and strength.
Yes, its textured surface makes it great for outdoor applications like patios and pool decks.
Yes, travertine is naturally slip-resistant and stays cool underfoot, making it perfect for patios and pool decks.
Yes, travertine is durable but requires regular sealing to maintain its integrity. It is softer than marble and can develop a patina over time, adding to its natural beauty.
Yes! Travertine’s natural non-slip surface makes it ideal for showers. However, it should be properly sealed to prevent water absorption and staining.
No! Travertine remains a timeless choice for flooring and outdoor spaces due to its natural, warm aesthetic and durability.
Ivory Travertine is ideal for flooring, pool decks, and wall applications.
A Versailles Pattern with Ivory or Silver Travertine gives a timeless French-style patio design.
Travertine is a natural stone formed from mineral deposits, known for its porous texture and warm, earthy tones. It is commonly used for flooring, pool decks, and showers due to its slip-resistant properties.
Its rich brown tones and natural pits give it an aged, rustic appearance.
Its cool gray tones create a contemporary look ideal for modern architecture.
A penetrating sealer helps protect against moisture, stains, and weathering.
Ivory, Noce, and Scabos Travertine are ideal for Mediterranean-inspired designs due to their warm, earthy tones.
Received the samples of the Carrara and Oriental white marble. Looks even lovelier in person than online! Will be selecting for our new master bathroom.
Thank you for your feedback. That is exactly the purpose of the sample process with natural stone materials. Every single production batch, shipment, and quarry cut can vary naturally in color, movement, shade, filling, and overall appearance. Travertine is a 100% natural material, so no two lots will ever look exactly the same as website photos or previous shipments.
Our website pictures are meant to represent the general style and tone of the material, but natural variation is always expected and considered part of the beauty of real stone products.