Why would you even send that "Sample" cost me 9 bucks that. Very unimpressed.
Hi Jeffrey,
Thank you for your feedback.
The item you purchased was a sample, which is a small swatch piece intended to show the material, color tone, and finish — not a full tile. Natural stone products, especially mosaics with random layouts, can vary slightly in appearance from piece to piece due to their natural characteristics.
When you contacted us, we requested a photo to confirm that the correct item was sent, and it was indeed the same material as ordered. Please note that samples are cut swatch pieces and may not represent the full pattern layout of the complete tile.
We appreciate your purchase and your understanding of the natural variation that comes with authentic stone products.
Thank you.
This trim is just what I needed. I was able to pick it up the day after I ordered it and John was great with addressing some concerns I had. I will definitely order from Surfaces Galore again when the need arises.
We needed pillowed for a tub replacement in order to have a walk-in shower. This was the closest to what we needed. The color is great as well as the travertine appearance, so these are blending in well. Expedited shipping was great, too.