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Great amazing tile I like it next time will get something again
Picture does not represent color well.
Thank you for your feedback. That is exactly the purpose of the sample process with natural stone materials. Every single production batch, shipment, and quarry cut can vary naturally in color, movement, shade, filling, and overall appearance. Travertine is a 100% natural material, so no two lots will ever look exactly the same as website photos or previous shipments.
Our website pictures are meant to represent the general style and tone of the material, but natural variation is always expected and considered part of the beauty of real stone products.
the tile was good quality but i decided to go in a different direction
Thank you for your feedback, Susan. We truly appreciate it and are happy to hear you found the Calacatta Gold Penny-Round Mosaic to be good quality. Natural stone projects can evolve during the design process, and we completely understand going in a different direction. We hope to have the opportunity to help with another marble or natural stone project in the future.
"Snow white" suggests white. The samples Surfaces Galore were not all reflective of the actual product received- samples were much whiter- product very grey. I should have looked at every piece prior to install. Product great other than color.
Thank you for your feedback and for sharing your photo—we truly appreciate it.
We understand your concern regarding the color. As this is a natural stone product, variation in tone—including warmer or grayer shades—is part of its natural character.
Our sample program is specifically designed to give a realistic representation of the material. For that reason, we aim to send samples that reflect an average, random selection from the lot rather than the absolute whitest pieces, so customers have a more accurate expectation of how the overall order will look once installed.
That said, we understand how lighting conditions and installation can sometimes make the material appear different than expected. We also always recommend reviewing all pieces prior to installation to ensure they meet your preference.
We’re glad to hear you’re happy with the product quality overall, and we will continue working to improve how we communicate these natural variations.
If there’s anything further we can assist you with, please feel free to reach out to us directly.
Thank you again for choosing Surfaces Galore.
very nice product and packaged very well.
